New purpose-built AI solution brings healthcare-specific data connectivity and robust governance to complex clinical and administrative workflows

SUNNYVALE, Calif., Nov. 10, 2026 /PRNewswire/ -- Today, Google Cloud unveiled Gemini for healthcare, a purpose-built agentic AI solution engineered to unify the disparate clinical, operational, and administrative systems central to healthcare delivery and health plan operations. Built on top of the universal Gemini agent, this specialized solution moves beyond simple information retrieval, to enable healthcare teams to turn fragmented data into coordinated action. By integrating specialized skills and data connectors to existing third-party systems, it brings together critical information from electronic health records, billing platforms, clinical guidelines, and Centers for Medicare & Medicaid Services datasets. Gemini for healthcare reasons across this context to identify next steps, orchestrating and executing complex, multi-step workflows within defined guardrails and with appropriate human oversight. Ultimately, this unified approach eases operational pressures, reduces administrative burnout, and reclaims valuable staff time for patient care and core business operations.

Initially available in preview, Gemini for healthcare debuts with an extensive partner ecosystem and launch customers including Blue Cross Blue Shield of Massachusetts, Hartford HealthCare, HCA Healthcare, Highmark Health, Northwell Health, Optum, and Stanford School of Medicine, as well as contributors such as the American Society of Clinical Oncology (ASCO).

Tackling data fragmentation and administrative burnout

Healthcare organizations continue to face mounting complexity across care delivery and health plan operations. For both providers and payers, the context needed to make a decision rarely lives in one place. Critical patient history, coverage guidelines, and administrative data remain locked in isolated systems, forcing teams to rely on patchwork solutions that require time to navigate and drive costly vendor sprawl.

The effort required to bridge these gaps falls heavily on the people delivering care and running operations. Clinicians lose nearly 28 hours each week to clinical documentation and administrative requirements, according to a study from The Harris Poll and Google Cloud—a burden that fuels the burnout experienced by 41.9% of physicians in a 2025 American Medical Association report. Beyond the clinic, back-office complexity drains system resources, with administrative costs accounting for an estimated 25% to 35% of total U.S. healthcare spending, according to the American Hospital Association. Ultimately, this burden strains operating margins and leaves patients with longer waits for care, coverage decisions, and answers.

Gemini for healthcare bridges these gaps securely, allowing teams to find relevant information, research clinical guidelines, and streamline operations from patient registration to claims processing. The platform supports HIPAA compliance, ensuring that sensitive data stays secure and consequential decisions remain in qualified hands.

"The fundamental challenge in healthcare isn't a lack of information—it's the immense friction of making that data actionable across a highly regulated ecosystem," said Thomas Kurian, CEO, Google Cloud. "By working directly alongside our healthcare customers, we've built a platform that resolves chronic bottlenecks so that the industry can put its focus entirely back on human health."

Comprehensive capabilities: Plugins, skills, and connectors

Gemini for healthcare is built around four core capabilities designed specifically for payers and providers:

• Specialized skills: Purpose-built, multi-step instructions guide AI agents through essential clinical and administrative tasks, such as such as medical records synthesis, pre-appointment preparation, coverage and policy review, and payer benefit determination. Teams can also build custom skills for the workflows unique to their organization.
• Healthcare-specific connectors: The platform includes an expanding library of connectors that link directly to critical systems while strictly preserving an organization's existing role-based access controls:
  • Unified EHR connectivity and interoperability: Built for patient privacy and supporting HIPAA compliance, the solution offers direct, secure read integrations with Epic (via open.epic APIs) and Oracle Health (via Ignite APIs for FHIR), letting care teams pull a patient's records, such as active conditions, medications, and recent labs, into their workflows without writing back to the EHR to safeguard clinical data integrity. Additional EHR connectivity for NextGen Healthcare is in development and slated for release in the coming months, with broader coverage to follow. Extending beyond EHR integrations, InterSystems FHIR Server provides standardized, high-performance Fast Healthcare Interoperability Resources Server (FHIR) repository management and clinical data interoperability, while Keragon extends connectivity to over 400 healthcare applications, including EHRs and other healthcare systems. Additionally, Verato resolves patient identity and matches records across visits and sources.
  • Comprehensive payments, administrative, and terminology networks: Designed to streamline coverage and revenue cycle workflows, Gemini for healthcare connects across the broader administrative ecosystem. Direct lookups into federal and clinical standards (Centers for Medicare & Medicaid Services (CMS) Coverage Data, the National Provider Identifier (NPI) Registry, RxNorm, ICD-10, and IMO Health's Knowledge Graph) support coding accuracy; while currently in limited release and testing with Gemini for healthcare, Optum Network Eligibility and Coordination of Benefits enables eligibility and network coverage verification; integrations with other major revenue cycle management technology providers such as Waystar provide eligibility verification and payment source-of-truth; clearinghouses like Cognizant Trizetto verify eligibility and network coverage; and specialized tools like GoodRx integrate prescription pricing and savings information, with Infinitus Relay automating benefit verification and supporting prior authorization workflows.
  • Medical and scientific repositories: Direct access to Optum EvidenceVue, which uses AI-powered workflows to turn Optum Life Sciences' real-world clinical data into actionable evidence, American Society of Clinical Oncology guidelines and clinical decision support content from BMJ Digital Health will allow clinicians to discover and cite peer-reviewed evidence to ground treatment decisions or support appeals.
  • Clinical applications and workflow automation: Operating on top of this core interoperability layer, edge-layer applications consume and generate data to drive operational efficiency. Suki delivers Ambient Clinical Intelligence across healthcare workflows, while UiPath automates clinical chart summaries and extracts citation-backed evidence to accelerate utilization reviews and appeals To bridge the gap between data and trusted AI insights, Alteryx enables healthcare teams to turn their domain expertise into automated analytics workflows, while Synthpop streamlines operations by automating back-office work and managing patient-facing journey flows.
  • Integrated operational and enterprise data stack: Built for seamless cross-departmental coordination, Gemini for healthcare connects the essential platforms that keep health systems running. It centralizes communication across Google Workspace, Microsoft 365, ServiceNow, and industry-specific workflows from Salesforce's agentic Health Cloud, while streamlining enterprise knowledge and HR workflows through Sana from Workday.
  • Security and infrastructure: The platform integrates with enterprise-grade cybersecurity architectures, including Check Point for advanced perimeter defense and Cyera for data and agent security, delivering protected health information (PHI) context to support HIPAA audits and compliance reporting.
• Healthtech ecosystem: Customers have access to an extensive network of specialized digital health providers building clinical, operational, and administrative agents on Google Cloud Marketplace, alongside premier healthcare systems integrators—including 66Degrees, Accenture, Altimetrik, AuxoAI, Cognizant, Deloitte, Egen, HCL Tech, KPMG, NTT DATA, PwC, Quantiphi, Slalom, Tata Consultancy Services, TEKsystems Global Services, and Wipro—building on the platform.
• Secure, governable platform with open model choice: AI applications, skills, and connectors are unified under a single governance framework. Built-in access controls, audit logging, and verifiable citations give clinical and IT leaders complete oversight. To protect margins, the platform also supports open model choice across Google, Anthropic, and OpenAI, paired with smart routing that dynamically directs high-volume administrative tasks to fast, low-cost models while reserving high-reasoning models for complex clinical and operational analysis.

Developed alongside leading healthcare organizations to support their workflows

By shifting from simple chat responses to agentic task execution, Gemini for healthcare reduces friction across both clinical delivery and the revenue cycle, giving care teams and back-office staff immediate context to reclaim valuable time.

"Clinicians manage an extraordinary volume of patient information every day. The opportunity to use Gemini to help synthesize that information could make it easier to understand a patient's story more quickly and comprehensively," said Joel Vengco, senior vice president and chief information and digital officer, Hartford HealthCare. "If we can do that safely and responsibly, clinicians will gain more time to focus on caring for their patients."

"Making it easier for physicians to access and understand a patient's medical history helps them spend less time gathering information and more time focused on patient care," said Michael J. Schlosser, MD, MBA, FAANS, executive vice president and chief clinical officer, HCA Healthcare. "Through our work with Google Cloud, we're exploring how Gemini can interpret and synthesize complex patient information from multiple electronic health record systems and care settings, connecting data from different sources to give clinicians a more complete and cohesive understanding of a patient's medical history."

"Healthcare generates enormous amounts of information and data every day, yet patients often experience care as a series of separate interactions rather than one connected journey," said Karen Hanlon, president of Highmark Health. "Through our work with Google Cloud, we're exploring how AI can help connect information across the healthcare experience, making it easier to support the whole person, create more personalized care experiences, and equip clinicians with meaningful insights at the right time."

"By leveraging Gemini for healthcare, we will be able to use technology in a way that elevates the patient experience and strengthens the relationship between caregivers and those they serve," said Dr. John D'Angelo, president and CEO, Northwell Health. "Through these integrated solutions, we expect to ease some of the administrative burden on our clinical teams and give them more time for what matters most: caring for their patients. Technology is at its best when it supports our caregivers and strengthens the human connection that is at the heart of healthcare."

"The real promise of AI in healthcare isn't simply doing today's work faster. It's creating a better way for the health system to work," said Sandeep Dadlani, chief executive officer, Optum Insight. "When payers and providers can connect data, insights and workflows more seamlessly, we can remove unnecessary complexity, improve performance and help the entire system work better."

Beyond daily clinical and administrative operations, the platform's open ecosystem allows academic and medical institutions to collaborate on complex clinical research.

"Our clinical data is only as useful as researchers' ability to ask questions of it," said Dr. Todd Ferris, deputy chief information officer, Stanford School of Medicine. "Querying an Observational Medical Outcomes Partnership (OMOP) database today requires SQL and a working knowledge of the data model, which many investigators don't have, so good questions wait on a data analyst. Researchers can now ask those questions in plain language and get answers directly, shortening the path from a clinical question to a study, and opening the data to investigators who have the questions but not the programming background."

Underpinning all of these capabilities is a secure, governed architecture that allows healthcare organizations to rapidly deploy and scale these reusable AI agents across their enterprise.

"Gemini for healthcare serves as a foundation for our unified architecture of reusable AI agents, enabling us to deliver new capabilities and productivity gains significantly faster than traditional development cycles," said Prem Somasundaram, chief information officer, Blue Cross Blue Shield of Massachusetts. "Our focus going forward is an agentic-AI model, where an intelligence layer drives deeper automation and operational transformation. Blue Cross Blue Shield of Massachusetts is working toward that future in healthcare with Google Cloud."

ASCO is working with the Google Cloud team to include its Guidelines Assistant in Gemini for healthcare.

"For oncology care providers, quick access to current and relevant information is not a luxury, but a necessity," said Clifford Hudis, MD, FACP, FASCO, chief executive officer, American Society of Clinical Oncology. "We are excited about what Gemini for healthcare could do to help care providers quickly find the critical information they need, when they need it, so they can drive better outcomes for patients."

Built for healthcare security, compliance and scale

Gemini for healthcare will be available for Gemini Enterprise Standard and Gemini Enterprise Plus customers, and is designed to meet the privacy, security, and governance standards healthcare requires. Patient records, clinical data, prompts, and outputs remain within an organization's dedicated enterprise environment on Google Cloud. Google Cloud never uses customer data to train its foundation models. To support appropriate human oversight, AI responses are grounded in verified patient charts and an organization's approved guidelines and evidence, delivering traceable source citations that allow users to confidently validate insights. Organizations can scale on their own terms, choosing between predictable per-user seat subscriptions or flexible pay-as-you-go pricing to match their operational budgets.

Following the launch of Gemini for government services, Gemini for financial services, and Gemini for legal, Gemini for healthcare expands Google Cloud's series of specialized, packaged industry solutions built on top of the secure, fully-governed Gemini agent—a single, always-on agent for work where employees delegate an objective, and the agent plans the steps, retains organizational context, and routes across the best models to deliver finished outcomes inside the tools teams already use. The Gemini agent is built with enterprise-grade identity administration, fine-grained access control, and centralized policy management directly into its runtime. Every agent operates with a distinct identity, inherits each user's existing role-based permissions, and enforces strict need-to-know boundaries across every user, sub-agent, and workflow. Each industry solution delivers out-of-the-box, domain-specific, purpose-built AI capabilities, which may include tailored agents, specialized skills that provide simple shortcuts to manage a variety of workflows, data connectors, and model optimizations tailored for a specific industry.

For more information on Gemini for healthcare, check out the Google Cloud blog and this product page, and for more about partner solutions built for Gemini for healthcare, visit the Google Cloud Press Corner.

About Google Cloud

Google Cloud offers a powerful, optimized AI stack—including AI infrastructure, leading models like Gemini, data management capabilities, multicloud security solutions, developer tools and platform, as well as agents and applications—that enables organizations to transform their business for the Agentic Era. Customers in more than 200 countries and territories turn to Google Cloud as their trusted technology partner.

SOURCE Google Cloud