By Infinitus Team
We’re excited to announce that Infinitus is a launch partner for Gemini for healthcare, Google Cloud’s new industry-tailored AI foundation built for the security and governance healthcare demands. As part of the launch, our new plugin Infinitus Relay is available from within Gemini for healthcare starting today, November 10.
What this means for Infinitus customers
Infinitus Relay makes some of our most widely used AI agents accessible directly within Gemini for healthcare, including those that can take on benefits verification and prior authorization follow-up tasks. In addition, Gemini users can tag Infinitus Relay to get answers to questions drawn only from designated healthcare-specific knowledge bases, making specialized information searchable directly from within Gemini.
“Healthcare and life sciences leaders shouldn’t have to trade safety for speed,” said Ankit Jain, Infinitus CEO and co-founder. “Infinitus Relay lets teams who work within Gemini for healthcare get critical workflows moving from the workspace they’re already in, so patient access doesn’t stall on administrative steps.”
For pharma patient services teams and other healthcare organizations managing these workflows at scale, cutting down the number of tools between a question and an answer is a practical step toward helping patients get the therapies they’ve been prescribed.
"The promise of agentic AI in healthcare is connecting intelligent models directly to the specialized tools that drive daily operations,” said Aashima Gupta, global managing director, Healthcare , Google Cloud. “Bringing Infinitus’s capabilities into Gemini for healthcare gives joint customers an extensible platform to coordinate time-critical administrative tasks autonomously, securely, and without switching contexts."
How it works
A user tags “@InfinitusRelay,” asks a question or makes a request – for example, checking in on the prior authorization status of a specific patient – and Infinitus Relay hands it to an Infinitus agent via API. The answer comes back in the same conversation, and the user can keep asking follow-up questions if necessary. This means teams who use Gemini for healthcare like a control center can use Infinitus AI agents where they’re already coordinating everyday work.
Customers add Infinitus Relay from the Google Cloud Marketplace and use it through their existing Infinitus relationship. Teams can trigger work in plain language, while the security controls behind how Infinitus completes work remain in place. Just as for work that’s run directly through the Infinitus platform, we follow HIPAA Security and Privacy rules to protect customer data, including PHI (Protected Health Information) and PII (Personally Identifiable Information), as well as ensure patient safety and regulatory data security through specialized guardrails designed specifically for healthcare workflows.
How to get started
Infinitus Relay is for existing Infinitus customers who choose Gemini for healthcare. Reach out to your Infinitus team to learn more, or contact us directly here.